faq
House Cleaning FAQ
What types of exterior cleaning services do you offer?
Power Washing, Soft Washing, Gutter Cleaning, Roof Cleaning, Concrete Cleaning, Deck Cleaning, and Shrink Wrapping.
Do different surface materials require different cleaning products or techniques?
Yes, some surface materials require different levels of pressure depending on the material itself and the level of surface dirt or contamination.
Are your cleaning products eco-friendly?
Yes – all our products are eco-friendly.
Does power washing remove mold, mildew, algae?
Yes. Power washing combined with the right cleaning solution removes mold, mildew and algae.
What should I do to prepare for a cleaning service?
Check the condition of your property, alert us to any preexisting damage or unusual conditions.
Do you bring your own cleaning supplies and equipment?
Yes. All supplies and equipment are self-contained.
Are you insured and bonded?
Yes – fully bonded and insured
How can I reschedule or cancel a cleaning appointment?
While calling is best, you can also text or email us.
Do you accept credit cards?
Yes – Visa, Mastercard, American Express and Discover
What is the difference between power washing and soft washing?
PowerWashing is simply using high pressure water whereas soft washing uses a soap to loosen debris allowing for the use of less pressure.
How often should I have my home power washed?
Every 1-2 years, depending upon environmental conditions and where you live.
Do I need to be home when you arrive?
No, but please make sure we have adequate access to your property.
Can you power wash both residential and commercial properties?
Yes – we can power wash any type of property.
Roof Cleaning
What methods do you use for deck cleaning?
Soft washing is the preferred method, and specialized cleaners are applied and left on the roof to work on and kill contaminants.
Are the cleaning products you use safe for pets and plants?
Yes – our cleaning solutions are environmentally friendly
How often should I have my deck professionally cleaned?
Yes – our cleaning solutions are environmentally friendly
Can you remove tough stains like rust or mildew from my deck?
Yes, the sooner you get on it the better the results, especially if the contamination is from mold or algae.
How long does the deck cleaning process usually take?
Yes. Our methods are extremely effective.
Will the cleaning process damage the wood or composite material of my deck?
No – our products and processes are eco, environmentally and structurally friendly to wood and composite decks.
What precautions do you take to protect surrounding areas during the cleaning?
Rinse down any shrubs in the surrounding areas to protect them from any stray cleaning droplets.
How soon can I use my deck after it has been cleaned?
As soon as the deck surface is dry.
Deck Cleaning
What types of exterior cleaning services do you offer?
Power Washing, Soft Washing, Gutter Cleaning, Roof Cleaning, Concrete Cleaning, Deck Cleaning, and Shrink Wrapping.
Do different surface materials require different cleaning products or techniques?
Yes, some surface materials require different levels of pressure depending on the material itself and the level of surface dirt or contamination.
Are your cleaning products eco-friendly?
Yes – all our products are eco-friendly.
Does power washing remove mold, mildew, algae?
Yes. Power washing combined with the right cleaning solution removes mold, mildew and algae.
What should I do to prepare for a cleaning service?
Check the condition of your property, alert us to any preexisting damage or unusual conditions.
Do you bring your own cleaning supplies and equipment?
Yes. All supplies and equipment are self-contained.
Are you insured and bonded?
Yes – fully bonded and insured
How can I reschedule or cancel a cleaning appointment?
While calling is best, you can also text or email us.
Do you accept credit cards?
Yes – Visa, Mastercard, American Express and Discover
What is the difference between power washing and soft washing?
PowerWashing is simply using high pressure water whereas soft washing uses a soap to loosen debris allowing for the use of less pressure.
How often should I have my home power washed?
Every 1-2 years, depending upon environmental conditions and where you live.
Do I need to be home when you arrive?
No, but please make sure we have adequate access to your property.
Can you power wash both residential and commercial properties?
Yes – we can power wash any type of property.